Duntara Moving & Storage

The salesman was wonderful so we thought. He told us exactly what we wanted to hear to get our money then we couldn't reach him again. He quoted one price then charged us $2000.00 more before we could get our stuff. Delivery was 2 weeks late! We called daily only to be told (if we could get someone to answer) that they didn't know when the driver would be in Florida. "He lives here, he has to come back" this is what they actually said! When our stuff finally arrived, furniture and pictures were broken. We were told we could file a claim but they only pay .60 per pound. They would not pay for repairs. Multiple items were "missing". They refused to move any boxes, they just piled them in the living room. They refused to take large items upstairs. My husband and son had to carry an armoire upstairs because the mover said, "I'm not going to hurt my back moving that." He is a mover but refused to move the furniture! I was totally speechless! I could go on and on nothing at all good to say. Horrible customer service, horrible experience.

Service cost: $4601

Initially I was skeptical when it came to hiring someone else to pack my entire life up in boxes and drive it up the east coast. I had heard so many horror stories. However, I was anxious to get back to my family. After I ruled out the d.I.Y services, like pods and uhaul. Hiring a moving company was the choice that made the most sense. Duntara was suggested to me by a friend of mine who has used Duntara himself and had nothing but great things to say about them. Once I called and spoke to Lissa I knew everything would be fine. From start to finish she made sure that the most stressful thing I would have to do would be to decide whether or not I would let the guys pack my shoes or if I would take them myself. (lol) the movers showed up at my door on the day they promised, they were very friendly and professional and treated all of my stuff as if it were their mother's. Then is when I was sure I made the right choice. I had to call Lisa and thank her. I am happy to say the delivery ran just as smooth. They showed up to my place in jersey as scheduled, unloaded my belongings without incident, and after few bottles of water and some lunch they were back on the road again. I am a satisfied customer and would recommend Duntara to my friends and family!! Thanks again Lissa. Duntara rocks!

Service cost: $4500

Duntara received our business through phone conversation. They staed they would move our household from Illinois to New Mexico (May 2013) the cost of $2900.00. After taking our $800.00 deposit, it was nearly impossible to get ahold of the salesman, Lissa. Once our items were loaded and hauled away, we received a phone call in which Duntara Moving stated they would not deliver our item unless we paid them an additional $6500.00 cash. They held our items for random in a warehouse in Chicago. They delivered our items over a week after pickup after extorting nearly 3 times the initial cost. Items were broken, including an antique hummel collection. Furniture was bashed, dinged, and broken. our grill was blatantly stolen as when we took our grill cover off, to our surprise the $800.00 dollar grill was missing and replaced with a broken piece of garbage grill. In addition they took two propane tanks. They damaged a TREK Session 77 $4500.00 mountain bike. They broke a pre-WWI German dish set, They destroyed an antique gumball machine, in addition to many other irreplaceable items. They were not willing to replace a single item. Rats entered on of our boxes and destroyed the contents. Duntara refused to admit the transfer of our possessions from one truck to another. To avoid thieving dilletante liars, please avoid these crooks at all cost.

Service cost: $7800

Fred @ Duntara went the extra mile to schedule our move on extremely short notice. Truck was re-routed from PA and was 2 days late. There were a driver and helper and they worked flawlessly. They did the job that took 4 men to do when we moved to TN!  No breaks were taken and they were very efficient in loading and unloading.
The only negative about the whole move was the inability to contact anyone at company after hours on Saturday and all day Sunday. We wasted all day Sunday waiting for them to arrive and had to incur a nights stay in a hotel; however, we were able to negotiate some relief from the final bill.
There was no apparent damage to furniture or to our packed by owner boxes (so far). 
This is the first time I have done business online without anyone coming out for an estimate, but the experience was a positive one. .

Service cost: $3200

I recently moved and made the horrible mistake of using this company.  First, they were supposed to pick my furniture up on Wednesday.  Instead they showed up on Tuesday WITHOUT CALLING ME FIRST!!  Then, the quote they gave me was almost $2000 LESS than what I ended up paying in the end.  Not only that..they only gave me 24 hours to come up with the extra money!!  The driver, whose English was passable at best, was not prepared for delivery.  He had no idea where I lived and I had to get in my car and DRIVE OUT TO MEET HIM and guide him to my house.  This was AFTER I had already texted him DETAILED directions.  Some of my furniture was COMPLETELY destroyed and 90% of my boxes were torn up and deformed.  In fact, my Rubbermaid containers were CRACKED AND SMASHED in.  When I talked to the driver about it he blew it all off.  When I spoke to a representative for the company and expressed my concerns she said.."oh well, there is nothing I can do about it."  I was OUTRAGED.  This is the WORST MOVING COMPANY I have EVER worked with..and I have moved a lot.  Like I said, PLEASE PLEASE go with someone else.  This company deserves to be reported! .

Service cost: $3500

I was looking to move from Florida to Virginia and looked on line for a good reputable company to help me with the move, shortly after giving my information to an online place I got a ton of phone calls from companies offering to move us a "great" price and great service. I got a call from Micheal from Duntare cautioning me against cheap places that promise a lot and deliver very little in service.
I talked to maybe four places and decided to use Duntara for move even though their price was not the lowest, it started bad almost as soon as I called to give them my deposit; they now wanted $150.00 more for "storage" fee, after Micheal talked to the "manager" he came back and said they would honor the original price given. The day they were supposed to pick up our things they showed up late and ill prepare, they deliver the stuffs almost a week late and wanted an additional $300.00 for steps, I paid the drivers $75.00 and they finally brought everything in.
After they left we realized that they had taken an extra box with kitchen and dry goods and a peace of exercise equipment worth $800 and when I called the office and talked to Mike the "manager" I was told that the drivers would be back in week to return my items. That was on the 15th on June, it is now July 9th and when I called this morning I am told that there is no one in charge I can talk to and no one knows when and I will get my stuff.
Please avoid using this company, They do not know customer service and will say anything to sell you the job. Once they have your stuff they change the story and you have nothing to do but to pay them more money.
**DO NOT USE THIS COMPANY**.

Service cost: $2036

Watch out if you wok with Duntara - you don't want to get subcontracted!  I asked the sales rep from Duntara if this would happen to me (i was aware that this takes place in the industry) and was assured that Duntara does the moves themselves.  Was not the case for me.  I got stuck with Oasis - and here is my story.. I've moved over 20 times over the years and this was by far the worst experience I've had. An outfit from Oasis showed up and I had to sign all new documents (after reviewing the Duntara contracts in detail) at the time of my actual move.   Second was what I discovered at delivery.  But first - what must have happened while I was on the first floor doing some final packing while the packers were on the second floor disassembling (which the contract said they would do) my bed and desk.  Unfortunately the did not know how to take the furniture apart and instead of asking me for assistance (I've move these pieces 3 times already with no problem) they proceeded to take them apart using brute force.  Why use a screwdriver when you can rip the furniture apart.  Needless to say - totally ruined.  I only discovered this damage when the items were delivered - not a word by the packers.  They busted the furniture, picked up the broken wood and put it in drawers and wrapped everything with blankets. Next was trying to figure out delivery.  At pickup they said my items would be on a truck heading east by the end of the week. Knowing that this is likely done just to make me feel better and is not a commitment - I called Oasis Customer Service and asked them.  Over three weeks I was told the move was underway and I would hear anytime from the driver about the delivery.  After 3 weeks of this I was told by another CS rep that I was not given the facts and the truck was leaving the following week.  The truck finally showed up after 30 days and I discovered the quality work of the packers.  Only good thing was the guys who delivered the items.  They truly seemed to feel bad and understand they worked for a company that did not care about it's customers. I'd avoid these guys.  And watch out if you get subcontracted! Read more: http://www.mymovingreviews.com/reviews.php?action=add&step=preview#ixzz22X1ALjK0.

Service cost: $1680

Duntara moving and storage provided overall excellent service with arranging pick-up, shipping and delivering. They kept all my items in safe conditions and I didn’t find anything damaged. I had large heavy furniture that I didn’t want any dents or scratches. They protrected my furniture and it was delivered without any problems. They made the moving process easy and were exactly on time for pick up and delivery. It was very easy to get a hold of them and get a price quote. The movers were friendly and gave me helpful advice. They were affordable and fair with pricing compared to a few other movers I compared them too. I highly recommend them for your move.  Duntara moving and storage provided overall excellent service with arranging pick-up, shipping and delivering. They kept all my items in safe conditions and I didn’t find anything damaged. I had large heavy furniture that I didn’t want any dents or scratches. They protrected my furniture and it was delivered without any problems. They made the moving process easy and were exactly on time for pick up and delivery. It was very easy to get a hold of them and get a price quote. The movers were friendly and gave me helpful advice. They were affordable and fair with pricing compared to a few other movers I compared them too. I highly recommend them for your move. .

Service cost: $3500